Shipping Policy

ATQ LLC

dba: All Things Quilty

11040 Lin Valle Dr.

Ste. A

Saint Louis, MO  63123

info@allthingsquilty.com

314-433-5565

Shipping Policy

1. Order Processing Time: We strive to process and ship all orders as quickly as possible. Orders are typically processed within [insert processing time, e.g., 1-2 business days]. However, during peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods: We offer the following shipping methods for domestic and international orders:

  • Standard Shipping: Estimated delivery time of 3-7 business days for domestic orders. International delivery times may vary based on the destination.

  • Express Shipping: Faster delivery option with an estimated delivery time of 1-3 business days for domestic orders. Not available for international orders.

Please note that shipping times are estimated and may be affected by unforeseen circumstances, such as weather delays or carrier disruptions.

3. Shipping Costs: Shipping costs are calculated based on the weight and destination of the order. The total shipping cost will be displayed during the checkout process before payment is confirmed. We occasionally offer free shipping promotions, which will be clearly communicated on our website and social media channels.

4. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's status. Please allow up to 24 hours for the tracking information to be updated.

5. International Shipping: For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country. Customs regulations vary by country, so please check with your local customs office for more information on any potential charges.

6. Undeliverable Packages: If a package is deemed undeliverable by the shipping carrier due to an incorrect address provided by the customer or failure to claim the package, it will be returned to us. In such cases, we will contact the customer to arrange re-shipping. Additional shipping fees may apply.

7. Shipping Restrictions: Some products may have shipping restrictions due to legal, safety, or regulatory reasons. We will do our best to notify customers of any shipping restrictions on specific products during the checkout process.

8. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

By placing an order with us, you agree to our Shipping Policy as outlined above. If you have any questions or need further assistance, please don't hesitate to contact our customer support team at [customer support email/phone number].

Thank you for choosing All Things Quilty. We appreciate your business!